Contact Tech Support
1-925-494-3062
Hours of Operation
6:00a – 6:00p Pacific Time
Frequently Asked Questions
FAQ for Real4K Extenders and Adapters
IR Cable Information
Firmware Updates for BJK, R4K, SH51-03A Extenders
Fast Executable Updater
3.3.0 Executable Update Package (10/19/20)
Please contact tech support if you encounter alternating red/purple LED status
Legacy GUI Bootloader Updater (This should no longer be needed by anyone, but is being kept here for legacy purposes)
GUI Bootloader Updater & Manual
3.3.0 GUI Bootloader Hex Files (10/19/20)
Please contact tech support for earlier firmware versions
Firmware Updates for BPK-XT, R4K-XT, -03B Extenders
Source End: TX uC v2.0.0 + FPGA v1.2.11 (12/3/20)
Please contact tech support if you encounter alternating red/purple LED status
Display End: None
End-User License Agreement
Inneos End-User License Agreement (EULA)